Open Expeditions and Events

Making a booking

Once you are happy that the specific trip meets your needs, you will need to complete and return the Ridgeline Adventures Medical Information and Consent form and make payment for the trip.  The booking will only be confirmed once payment and the relevant forms are received. An order confirmation will be generated on receipt of payment, full joining instructions for your course will be issued no later than 6 weeks prior to the course start date.

Cancellation or booking modification

Should you wish to cancel the booking for any reason you must notify Ridgeline Adventures in writing. The following cancellation charges will apply:

More than 28 days prior to expedition = 25% of full fee

28 days or less before the start of expedition = full fee

If you wish to amend a booking please contact Ridgeline Adventures in writing, it may be possible to move dates or alter the requested programme. Please be aware that an additional fee may be incurred for alterations.

Cancellation by Ridgeline Adventures

In the extremely unlikely event that Ridgeline Adventures has to cancel your booking we will notify you at the earliest possible time. At which point you will be offered the following options:

·         Full refund of monies paid; or

·         Alternate dates for the same course

Please note Open Expeditions and events require a minimum of 6 participants to run.

Group Bookings

As part of developing your bespoke package you will be given access to our group terms and conditions information.

Kit Hire

Late Return Fees and Damage

Items to be returned the items on the agreed day, in the condition in which they were received.

Any damaged equipment will be charged for at full retail price for replacement or repair if deemed appropriate, regardless of how damage was caused.

Should any equipment be stolen during the hire period a crime reference number will need to be obtained. Please notify Ridgeline Adventures within 48 hours

Late return will be subject to an additional £30 hire charge per week, up to 1 month. Should the items still not be returned the hirer will be invoiced for the full replacement cost of outstanding items.

Insurance

Ridgeline Adventures are fully insured to deliver all activities offered. If you would like to see a copy of this insurance please request via info@ridgelineadventures.co.uk

We strongly recommend that you or the participants obtain personal insurance to cover cancellation due to illness, weather etc and personal items.